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Amenities

Policies

Written Cancellation Policy

• Tickets can be refunded up to 72 hours prior to first planned day of use. Not refundable or modfifiable past this period. • Tickets or not transferable. • Skyline Luge reserves the right to refuse entry and may ask those who break the code of conduct to leave without refund.

Written Deposit Policy

• Full payment at time of booking.

Other Policy

Please note that if you are coming for the day, make sure you have enough time to find parking and to get to your activity. Also expect some road delays during the festivals, Ironman and Fall colours. See our events calendar. www.tremblant.ca/things-to-do/events The ticket purchaser MUST be present at time of ticket redemption at Tremblant along with the below items: Ticket confirmation email Voucher for ticket (included with confirmation email) Valid photo ID Original Credit Card used for purchase of tickets Luge Schedule: https://www.tremblant.ca/things-to-do/activities/luge To ride the Luge, you must be in good health and free of heart conditions, motion sickness, back problems or other physical limitations. We are sorry but expectant mothers may not ride. Suitability to ride is at our discretion. Luge rides are subject to a strict code of conduct. Skyline reserves the right to refuse entry and may ask those who break the code of conduct to leave without refund. Please note that age/height restrictions apply for children to ride the Luge solo. LUGE CODE OF CONDUCT The Luge Code of Conduct sets out the rules that help make the Luge a safe and enjoyable experience for everyone. NO ALCOHOL OR DRUGS: Do not ride the Luge if your ability is impaired through use of alcohol or drugs. NO HELMET, NO RIDE: helmets must be worn at all times when riding the Luge. SECURE LOOSE CLOTHING AND ARTICLES: Jackets, garments, scarves, long hair and any personal articles should be secured to avoid damage or loss. KEEP BOTH HANDS ON THE HANDLEBAR AT ALL TIMES: keep both hands on the handlebar at all times while riding to ensure ease of steering and braking. KEEP YOUR FEET IN THE LUGE CART AT ALL TIMES: do not put your feet outside of the cart foot-well, unless completely stopped, as injury may result. Footwear must be worn at all times. Use the brakes to slow or stop the cart! PULL BACK TO STOP: To slow yourself or stop the cart pull the handle bars back toward you. Do not stop by pushing handle bars forward. RESPECT SIGNS: Obey all signs and warnings and never venture off track. KEEP IN UNDER CONTROL: remain in control of your speed and direction. Make sure you can stop and avoid any person or obstacle, as it is the Luge rider’s responsibility for keeping their Luge cart under control. Stay alert in case quick reaction is needed to avoid a collision. GIVE WAY AND DON’T BLOCK THE TRACK: Yield the right of way to persons downhill and choose a course that ensures their safety. A rider in an uphill position is responsible for maneuvering to avoid them. Stop on the track only if you are visible from above and if you are not obstructing the track. Only stop at the side of the track out of the way of others. NO GROUP RACING, NO BUMPING OR SKIDDING: Racing in groups is not permitted. Do not bump into other carts. Do not skid the Luge cart wheels. GIVE LUGE RANGER A HAND: If you are involved in, or witness an accident, remain at the scene and identify yourself to first-aid staff. NO HAND-HELD DEVICES ARE PERMITTED TO BE CARRIED WHILE RIDING: This includes cameras, phones and selfie sticks.